PT. Bumi Serpong Damai, better known by the name of BSD is a developer and residential property that was acquired by Sinarmas Land that houses and manages the area Serpong South Tangerang city. Sinarmas Land shade Bumi Serpong Damai is one company with a large scale. Of course all of its employees already use computers to do their jobs. These types of devices used by employees of Sinar Mas Land is different - different kinds. Some wear personal computer (PC), there is also a laptop and there is also a device called VDI (Virtual Desktop Infrastructure) is an equipment replacement computer CPU that is cloud computing. All of the devices used by employees managed by one department in the company's IT department more precisely IT Operation Sinarmas Land.
Technical support is the work of the team at corporate IT division Sinarmasland in helping users resolve problems associated with computers. Users experiencing problems with the devices used will have recourse to Sinarmasland IT team to help solve the problem until the problem can be resolved